Emergency care
Pain, swelling or a dental injury — treatment straight away.
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About the field
Some conditions cannot wait. Severe pain, facial swelling, fever or a knocked-out tooth need treatment the same day — every delay makes the starting situation worse.
This also includes problems after earlier treatment: a cracked implant-supported restoration, or a damaged crown or veneer.
The aim of an emergency visit is to manage the acute condition: relieve your pain, drain the pus, treat the injury. The definitive treatment then follows at a calmer pace.
A general (non-dental) emergency service usually only relieves the symptoms with medication. It does not remove the cause, though — that is a job for a dentist.
When to contact us without delay
Not every problem is urgent. These are, however — and waiting makes them worse.
Severe toothache
Pain that does not ease off, wakes you up or gets worse when you lie down. It is usually caused by inflammation of the pulp or inflammation at the root tip.
Injury and broken tooth
A chipped, loosened or completely knocked-out tooth. With children’s permanent teeth, the first hour is decisive — it determines whether the tooth can be put back.
Swelling and abscess
Swelling of the gum or face, especially with a fever. The infection spreads and will not go away on its own.
Problems with a restoration
A filling or crown that has fallen out, a cracked restoration. It does not always hurt, but there is no point in putting it off.
How we work
Phone call
Describe what is happening. We will advise you what to do until you arrive and arrange an appointment. Calling ahead saves time for both sides.
Pain relief
The first step is a local anaesthetic and removing the cause — opening the tooth, draining the abscess, treating the injury.
An X-ray when needed
With injuries and inflammation, what cannot be seen is decisive. An X-ray shows the extent and determines the approach.
Definitive treatment
Once the acute condition has settled, we complete the treatment calmly and according to a plan.
What we treat in this field
Pain
Severe toothache that does not respond to ordinary painkillers.
Inflammation
Swelling of the gum or face, and an abscess that needs draining.
Injuries
A knocked-out or broken tooth after an injury, a loosened tooth after a blow.
After treatment
A filling or crown that has fallen out, and bleeding after a procedure that does not stop.
Treatments in this field
An overview of what we do in this field. Prices are listed in our price list.
Clinical cases
See cases of patients from our Prague centre, with before and after comparisons.
Who works in this field
Agreements and partnerships
Contracted health insurance companies and programme partners.
Contracted health insurance companies
- Všeobecná zdravotní pojišťovna (General Health Insurance Company) — VZP (111)
- Vojenská zdravotní pojišťovna (Military Health Insurance Company) — VoZP (201)
- Česká průmyslová zdravotní pojišťovna (Czech Industrial Health Insurance Company) — ČPZP (205)
- Oborová zdravotní pojišťovna (Industry Health Insurance Company) — OZP (207)
- Zaměstnanecká pojišťovna Škoda (Škoda Employee Insurance Company) — ZPŠ (209)
- Zdravotní pojišťovna ministerstva vnitra (Health Insurance Company of the Ministry of the Interior) — ZP MV ČR (211)
Programme partners
Sodexo
Sodexo provides services based on a combination of different capabilities and skills. It can currently be used only for dental hygiene and fillings.
Benefit Plus
External administration of employee benefits. It can currently be used only for dental hygiene and fillings.
Frequently asked questions
What should I do with a knocked-out tooth?
Hold the tooth by the crown, not the root, rinse it and put it in milk or saline solution. Call straight away — within an hour, there is usually a chance that it can be put back in place.
My face is swollen. Can I wait until the morning?
No. Facial swelling with a fever is a condition that needs treatment without delay.
Will antibiotics help instead of a visit?
No. Antibiotics suppress the infection but do not remove its source. Without treatment, the condition will come back.
Should I call ahead or just come in?
Call. From your description, we can tell how acute the condition is, advise you what to do until you arrive and prepare for your particular case.
Will everything be sorted out in one visit?
Not always, and that is not the aim. The purpose of an emergency visit is to manage the acute condition. Definitive treatment follows calmly and according to a plan.
Why not go to a general emergency service?
A general (non-dental) emergency service usually only relieves the symptoms with painkillers. The cause — decay, inflammation, injury — has to be treated by a dentist.
Book an appointment
Fill in the form and we will get back to you to find a suitable appointment together.